SMS Solutions

In today’s world no company can afford to ignore the customers. Increased competition demands organizations to maintain a relationship with the customer through multiple service channels – like offline channels and electronic chseo in urduannels.

Today virtually every person carrying mobile phones, mobile channel is the best medium to engage the customer and in the process improve the customer retention.

Why use SMS over voice

SMS has gained acceptability as the preferred mode of customer service because it has two-way capabilities; it is fast and cheap and is less time and resource consuming for the service staff.

SMS offers the following advantages as a channel of customer service:

• Instant: No delay even if phone is busy/switched-off

• Automated: Automatic relay of critical information

• Two-way: Instant processing of customer queries

• Targeted: Specific message can be conveyed based on the consumer profile

• Cost: Significantly cheaper than other medium

• Anywhere/Anytime: Mobile is always in the pocket

• Personal: Highly effective as communication to an individual

Bulk SMS

we are providing 4 routes of bulk sms:

• Normal sms (Route): this route is used for marketing and promotional purpose. Messages will not be delivered on the DND Numbers. Delivery timing 0-10 minutes.

• Normal sms (Route): this route is used for marketing and promotional purpose. Messages will not be delivered on the DND Numbers. Delivery timing 0-10 minutes.

• Marketing sms: this route is used for marketing and promotional purpose. Messages will not be delivered on the DND Numbers. Delivery timing 0-2 hours. Only difference is in the timing in these three above routes.

• Transactional sms: This route is used for sending information only. no marketing activity is allowed. Messages will be delivered on the DND numbers also. delivery timing: 0-3 seconds.